FREQUENTLY ASKED QUESTIONS

1. What is PURRPLELICIOUS™?

PURRPLELICIOUS™ is your ultimate destination for all things purple! Our online store offers a wide variety of products, from clothing and accessories to home décor, pet essentials, toys, and more, all in fabulous shades of purple. Whether you're shopping for yourself or looking for the perfect gift for a fellow purple lover, we’ve got you covered.

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2. Where are you located, and where are products sourced from?

Our headquarters are in San Antonio, Texas, but we partner with trusted suppliers and manufacturers worldwide to deliver high-quality, purple-inspired products. Our mission is to curate a vibrant collection that meets your needs, with every item celebrating our passion for the color purple.

 

3. How long does shipping take?
Shipping times vary depending on your location and the specific product ordered. Our standard shipping time is 3 to 5 business days within the US. For international orders, shipping times may vary. We strive to deliver your Purrplelicious items to you as swiftly as possible, ensuring that your shopping experience is convenient and efficient. 

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4. Do you ship internationally?
Yes! PURRPLELICIOUS™ is proud to offer international shipping so purple lovers around the world can enjoy our products. Shipping times may vary depending on the destination.

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5. What is your return policy?
We want you to be completely satisfied with your purchase. If you're not, we offer a 5-day return policy on most items. To initiate a return, please contact our customer service team with your order number and details about the product. We’ll provide instructions on how to return your item.

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​6. What if my item arrives damaged or incorrect?
If your item arrives damaged or if you received the wrong product, please contact us immediately. We’ll happily resolve the issue by providing a replacement or a refund. Just be sure to notify us within 5 days of receiving your order.

 

7. Do you offer gift cards?
Yes! A PURRPLELICIOUS™ gift card is the perfect way to share the purple love with friends and family. They can use it to shop for any of our vibrant purple products!

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8. How can I contact customer service?
If you have any questions or need assistance, feel free to email us at support@purrplelicious.com. Our customer service team is here to help you with any inquiries or concerns.

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9. How do I stay updated on new products and promotions?
Sign up for our newsletter and follow us on social media to stay in the loop about new arrivals, special promotions, and all things PURRPLELICIOUS™. Join the purple-loving community and never miss out on the fun!